Last updated: 25.08.2025

Skyrocket Apps Limited (“Cookr,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document describes the types of information we may collect or that you may provide when you access, use, or register with Cookr’s mobile application and website (collectively, the “Services”), and our practices for using, maintaining, protecting, and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By using or registering with our Services, you agree to this Privacy Policy. Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. Information We Collect and How We Collect It

We collect information from and about users of our Services:

• Directly from you when you provide it to us.
  
  
• Automatically when you use the Services.
  
  

Information You Provide to Us

When you use or register with the Services, we may ask you to provide information by which you can be personally identified (“Personal Information”). This may include:

• Information you provide during onboarding (e.g., nickname, selected study subjects).
  
  
• Study materials you upload or scan into the app (e.g., images, text).
  
  
• Records and copies of your correspondence if you contact us for support.
  
  
• Responses to surveys we might ask you to complete for research and improvement purposes.
  
  

We do not require sensitive personal information such as government IDs, biometric data, or payment card numbers unless necessary for subscription payment processing (handled by the App Store or Google Play).

Automatic Information Collection

When you download, access, or use the Services, we may automatically collect:

• Usage details (e.g., session length, features used, number of questions answered).
  
  
• Device information (e.g., device model, OS version, unique device identifiers, IP address).
  
  
• Crash and performance data via third-party tools like Firebase Crashlytics.
  
  

2. Local Storage, Cookies, and Tracking Technologies

The mobile app uses local storage on your device to save your progress, settings, and uploaded study materials. The website may use cookies for:

• Saving preferences.
  
  
• Tracking analytics (e.g., Google Analytics, Plausible).
  
  

You can disable cookies in your browser, but some features may not work as intended.

3. Use of Personal Information

We may use the information we collect from you to:

• Provide and improve the Services.
  
  
• Personalize your learning experience.
  
  
• Send service-related messages, updates, and support responses.
  
  
• Monitor app performance, detect errors, and enhance stability.
  
  
• Comply with legal requirements.
  
  

We do not sell your personal data.

4. How We Share Information

We may share your information:

• With your consent.
  
  
• With service providers who help us operate the app (e.g., analytics providers, cloud storage).
  
  
• For legal reasons, including compliance with laws, court orders, or requests from authorities.
  
  
• During a business transfer, such as a merger or acquisition, in which case user data may be part of the transferred assets.
  
  

Any sharing with third parties is limited to what is necessary to provide the Services.

5. Legal Basis for Processing (GDPR Compliance)

If you are in the EEA, we process your data on the following legal bases:

• Contract necessity (to provide the app’s core functions).
  
  
• Legitimate interests (to improve and secure the app).
  
  
• Consent (e.g., for optional analytics or marketing).
  
  

6. Data Retention

We retain personal data only for as long as necessary to provide the Services or comply with legal obligations. If you delete your account or request deletion, we will remove or anonymize your data within a reasonable time, except where retention is required by law.

7. Security

We take reasonable measures to protect your information from loss, theft, misuse, and unauthorized access. Sensitive data is encrypted in transit and at rest where applicable. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
  
  
• Restrict or object to data processing.
  
  
• Request data portability.
  
  
• Withdraw consent where applicable.
  
  

To exercise your rights, contact us at [support@cookr.app].

9. Children’s Privacy

Cookr is not intended for children under 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect data from children. If we learn we have collected personal information from a child without parental consent, we will delete it promptly.

10. International Data Transfers

We may transfer personal information to countries other than your own. Where required, we ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us:

Company name: Skyrocket Apps Limited
Email: support@cookr.app
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ